Code of Conduct

Last updated on: Sep, 20, 2025

Introduction

At AL SHAMS METALS, our commitment to excellence goes beyond our services. It is embedded in our values and guides every action we take. This Code of Conduct outlines the ethical principles that govern our behavior and relationships with our clients, partners, employees, and the communities we serve. It is a testament to our philosophy of being a trusted "Technical Infrastructure Partner."

Core Principles

Our operations are built upon a foundation of five core principles:

Integrity: We act with honesty, transparency, and fairness in all our dealings. We are dedicated to delivering on our promises and upholding the highest ethical standards.
Professionalism: We approach every task with a commitment to excellence. Our team is dedicated to continuous learning and providing the highest level of expertise and service.
Respect: We treat all individuals with dignity and respect, fostering a collaborative and inclusive environment free from discrimination and harassment.
Compliance: We are committed to operating in full compliance with all applicable laws, regulations, and industry standards.
Accountability: We take responsibility for our actions and their impact on our clients, our team, and the environment.

Our Relationships

Clients & Partners

We are committed to building long-term relationships based on trust. We provide honest and accurate information, honor our contracts, and work in a transparent manner. Client confidentiality is paramount, and we will always prioritize your project's success while maintaining our ethical standards.

Workplace & Team

We believe that a safe, healthy, and respectful workplace is essential for success. We ensure all our employees have the resources and training necessary to perform their jobs safely and we promote an environment of open communication and mutual respect.

Business Practices

Anti-Corruption & Fair Competition

AL SHAMS METALS has a zero-tolerance policy for all forms of bribery and corruption. We compete fairly and honestly in the marketplace and do not engage in any illegal or unethical practices to gain an advantage.

Confidentiality

We protect confidential and proprietary information entrusted to us by our clients and partners. Our team is committed to safeguarding intellectual property and sensitive data.

Sustainability & Environment

As a leader in modern engineering, we recognize our responsibility to the environment. Our commitment to sustainability is demonstrated through our solar-powered workshop, which significantly reduces our carbon footprint. We are dedicated to efficient material usage, waste reduction, and exploring eco-friendly solutions in our services to contribute to a greener future.

Compliance & Reporting

Every member of the AL SHAMS METALS team is expected to adhere to this Code of Conduct. Any questions or concerns regarding ethical matters should be directed to our management team, who are committed to addressing all issues promptly and fairly.

Links

Industries We Serve

Solutions We Deliver

Our Projects

Our Cilents

F.A.Qs